How to Buy

We anticipate that the majority of our customers want to 'shop locally' and we therefore encourage you to visit the Bothy and see the products before you buy. Customers from further afield are advised to telephone us before setting out to confirm that the Bothy will be open at the time of anticipated arrival.

The Gardener’s Bothy opening hours are;

Thursday – Saturday 10am – 5pm

Sunday 10am – 4pm (closed Easter Sunday)

We are also open on Bank Holiday Mondays

Payment Methods

We accept all major credit and debit cards (except American Express), but reserve the right to charge an administration fee for card transactions under £5. We reserve the right not to accept card payments over the telephone, unless you are known to us as a customer.

We still accept and welcome payments by cash and cheque!

Title of Goods

The title of the goods passes to the customer at the time of payment, but until such time Cameron Forest & Garden Ltd. trading as the Gardener’s Bothy retains full legal and equitable title to the goods.

Delivery

The Gardener’s Bothy operates a free delivery service within six miles of Staunton Harold, although we reserve the right to make a charge for delivery of heavy or bulky items that require additional staff assistance. Deliveries beyond the six mile radius are charged at £10 per additional four miles travelled – please ask for an accurate cost at the time of purchase.

Returns

We have every confidence in the products that we sell, but if you are dissatisfied with your purchase then you must return it within seven days for a refund or replacement, subject to the product being in the same condition as at purchase, including any original packaging. We cannot accept return of products that are not fully re-saleable.

Please note for products made of timber that wood is a natural material and may shrink, crack, warp or change colour with age. We regret that we cannot accept returns of products affected in this way.

Please also note that our vintage and reclaimed products have already had a life and are 'sold as seen' and we cannot accept returns of these items.

Prices & Sizes

All product prices displayed on this website are correct at the time of posting and are inclusive of VAT at the prevailing rate. However, we reserve the right to alter prices at any time and although we make every effort to update the website regularly, we cannot guarantee that the prices shown are current.

Every effort has been taken to ensure that the descriptions, dimensions and pictures shown are current and accurate representations of our products. However, there is no substitute for visiting the Gardener’s Bothy and viewing prior to purchase, uniformity cannot be guaranteed. We reserve the right to change the specification of products without prior notice.

Liability

The total liability of Cameron Forest & Garden Ltd. trading as The Gardener’s Bothy for any claim shall not exceed the price of the goods supplied by us to the customer.

Copyright & Privacy

The Copyright of all images, text and structure of this web site is the property of Cameron Forest and Garden Ltd. and as such may not be copied in part or in whole without the express written permission of the company.

Please note that the details supplied via the website's contact page will not be used for any purpose for communication with yourself regarding your enquiry.

Courses

If you do decide to take part in a course, payment will be due two weeks prior to the event and you will receive details of what the course will entail, what extra equipment (if any) you may be advised to bring and what to wear.

If for any reason you wish to cance your course booking, we require seven days notice prior to the course date in order to be able to refund your fee in full. Cancellation at any shorter period of notice will incur a charge of 50% of the course fee, as the course tutor and materials will have been booked. Non-attendance on the day will forfeit the entire course fee.

If we need to make any alteration the date of the course (or venue) and this is unsuitable to the customer, any payment will be refunded. This also applies when a course is cancelled.

Trading Name

The Gardener’s Bothy is the retail enterprise of Cameron Forest and Garden Ltd.

Registered in England No: 4610446

Registered Office: 69, Tamworth Road, Ashby de la Zouch, Leicestershire LE65 2PX

VAT No: 803 2782 46